1. Introduction
Welcome to PrgBotTask (operated by Brian Barnett). We are committed to protecting your privacy while delivering powerful AI-powered workflow automation through SMS, chat, and multi-device bots (including Raspberry Pi 5). This Privacy Policy explains how we collect, use, share, and protect your information in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.
2. Information We Collect
We collect the following categories of data:
- Conversation Data: SMS messages, AI chat interactions, voice notes, and workflow commands.
- Account & Personal Information: Name, email, phone number, company details, and billing information.
- Workflow & Automation Data: Field notes, lead records, cost calculations, invoices, CRM entries, and bot configurations created by you or on behalf of technicians, salespeople, and other users.
- Usage & Device Data: Information from phones, laptops, tablets, and edge devices such as Raspberry Pi 5, including IP address, device type, and interaction logs.
- AI Training Data (optional): Anonymized interaction patterns to improve our models (you may opt out).
3. How We Use Your Data
We use the collected information to:
- Power and improve your AI bots and automated workflows.
- Deliver field notes to professional emails, track leads, generate cost calculators, and act as your personal assistant.
- Enable multi-device access across phone, laptop, and Raspberry Pi 5.
- Provide customer support and send important service updates.
- Comply with legal obligations and prevent abuse.
4. Data Sharing & AI Providers
We share limited data with trusted AI providers (such as large language model hosts) solely to generate responses and execute workflows. All providers are under strict data processing agreements that prohibit using your data for their own training or marketing. We do not sell personal data.
We may also share anonymized, aggregated data for analytics or with service providers who help operate the platform (hosting, email delivery, CRM integrations).
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of data processing for marketing or AI training.
- Request portability of your data.
- Object to or restrict certain processing activities.
To exercise these rights, contact us at privacy@prgbottask.com. We respond to verified requests within 30 days (or 45 days under CCPA where applicable). California residents may also submit requests via the same email.
6. Data Retention & Security
We retain data only as long as necessary to provide our services or as required by law. All data is protected with industry-standard encryption, access controls, and regular security audits. Multi-device bots (including those running on Raspberry Pi 5) use secure local processing where possible.
7. Children’s Privacy
Our service is not directed at children under 16. We do not knowingly collect data from children.
8. International Transfers
Data may be transferred outside the EEA or California. We use appropriate safeguards including Standard Contractual Clauses and ensure equivalent protection.
9. Changes to This Policy
We may update this Privacy Policy. Material changes will be notified via email or in-app notice. Continued use after changes constitutes acceptance.
10. Contact Us
For questions about this Privacy Policy or your data rights, please reach out to:
Brian Barnett (PrgBotTask)
privacy@prgbottask.com